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Comments about the soundtrack for Star Wars: Revenge of the Sith (John Williams)

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Re: Walmart Sucks! No bonus JW interview download!
• Posted by: Sasan   <Send E-Mail>
• Date: Saturday, May 7, 2005, at 4:47 a.m.
• IP Address: c-24-14-98-248.hsd1.il.comcast.net
• In Response to: Re: Walmart Sucks! No bonus JW interview downl... (Adaman)

> I have the same problem. I preordered from Walmart, but the CD showed up 2
> days after the release date and did not contain any claim number to get
> the download. That is the only reason I bought the CD from Walmart.
> Otherwise I could have saved $2 on shipping and bought it from Best Buy.
> The download is supposed to be 3 minute interview with John Williams about
> the music for SITH. I called their Customer Service and they put me on
> hold for 20 minutes. I explained the problem and the opened up a trouble
> ticket and said she was forwarding my problem to the "Resolutions
> Department". They are supposed to Email me the claim number, but I'm
> not holding my breath. The more people that call Walmart and report the
> problem, the sooner it should get resolved...I hope. I will update this
> site again, if or when they resolve the problem and I have information to
> share.

UPDATE: I finally managed to get through to the download department of the Wal-mart customer service. The technician gave me a claim code over the phone, and I was able to download the clip. The initial wait time was 20 minutes. The call itself took about 35 minutes --- WAY more than the bonus track is worth!!




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